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About Us

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About Cousins

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Cousins

Cousins Furniture is the largest independent family-run retailer in the Midlands. When you visit one of our flagship showrooms, you’ll be greeted by our friendly and expert Sales Advisors, who have been well trained and have great experience in each department. Cousins Furniture offer excellent choice and value including a huge selection of world-renowned furniture brands, so we have everything you need to furnish your home in a style you love. We look forward to welcoming you into our family.

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A family run company

The original family business was established in 1921 and specialised in the trading of items and materials reclaimed from household demolitions. Cousins was founded in 1985 by two brothers, along with their cousin, hence the name. With great endeavour, drive and commitment, they opened the first Cousins furniture store in Tyseley, Birmingham in August 1985. The founder Robert Shotton is still involved in the day-to-day running of the business.

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Our flagship stores

We have Flagship Showrooms in: Dudley, Tyseley (Birmingham), Shrewsbury and Newcastle-under-Lyme. Cousins Furniture stores are open 7 days a week, with two late shopping evenings until 8pm. Each store is easily accessible by road and close to public transport links, in addition to being local to some great family-friendly attractions too, so that you can combine your visit for a fun family day out! Each store has expansive free car parking, and offers easy mobility access and free customer Wi-Fi.

Cousins-Furniture-flagship-stores

Our flagship stores

We have Flagship Showrooms in: Dudley, Tyseley (Birmingham), Shrewsbury and Newcastle-under-Lyme. Cousins Furniture stores are open 7 days a week, with two late shopping evenings until 8pm. Each store is easily accessible by road and close to public transport links, in addition to being local to some great family-friendly attractions too, so that you can combine your visit for a fun family day out! Each store has expansive free car parking, and offers easy mobility access and free customer Wi-Fi.

Quality, Choice & Value to Furnish Every Room Of Your Home

Cousins Furniture offer excellent choice and value with a huge selection of world-renowned furniture brands such as Collins & Hayes, Ercol, G Plan, Harrison, Parker Knoll, and Relyon. We also offer our customers the opportunity to benefit from our own exclusive Bespoke Sofa Studio, where customers can design their own sofas and chairs to their own made-to-measure sizes and optimal comfort levels. Our expert buyers have handpicked an impressive selection of quality sofas, chairs, dining and bedroom furniture, occasional furniture, and accessories. Cousins have everything you need to furnish your entire home in a style you’ll love.

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Delivery Fleet

Our own fleet of delivery lorries and professional delivery teams carry the majority of the mainland orders to your door, and then place the furniture safely in the room of your choice. This delivery and assembly service is often described as “white glove”, where the utmost care is taken. For our customers who are classed as distance deliveries we use a specialist furniture courier company. Our customers also have the opportunity to use our free in-store collection service.

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Delivery Fleet

Our own fleet of delivery lorries and professional delivery teams carry the majority of the mainland orders to your door, and then place the furniture safely in the room of your choice. This delivery and assembly service is often described as “white glove”, where the utmost care is taken. For our customers who are classed as distance deliveries we use a specialist furniture courier company. Our customers also have the opportunity to use our free in-store collection service.

Blogs

You can stay up to date with all our latest news, plus you can follow our beautiful blog posts for your home inspiration with useful guides and trends.

blogs

Press Release

You can stay up to date with all our latest news, plus you can follow our beautiful blog posts for your home inspiration with useful guides and trends.

Cousins-Furniture-press-release-news

Press Release

You can stay up to date with all our latest news, plus you can follow our beautiful blog posts for your home inspiration with useful guides and trends.

Get In Touch

When you visit our stores, you’ll be greeted by our friendly and expert Sales Advisors, who have been well trained and have great experience in each department. If you cannot visit one of our stores and would like to make an enquiry, we can arrange for a member of the team to contact you by email or phone.

Please use our intuitive Contact Us page

As a family business, we pride ourselves on delivering furniture that meets our own high standards of quality and value. However, if you do develop a concern with your furniture you can contact our helpful Customer Services team, who will arrange for a technician to assess and repair your furniture.

You can call our Customer Services team on 0121 665 2000

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